AMIN RAVAN, A. Investigating the impact of e-customer relationship management (eCRM) and digital innovation on the strategic competitive performance of small and medium-sized enterprises in Guilan province. International Journal of Business Management and Entrepreneurship, [S. l.], v. 2, n. 2, p. 61–72, 2022. Disponível em: https://mbajournal.ir/index.php/IJBME/article/view/30. Acesso em: 27 dec. 2025.